European Cargo Logistics GmbH

Managing Director: Jörg Ullrich

Zum Hafenplatz 1

23570 Lübeck

GERMANY

Commercial register entry: Local court Lübeck HRB 4674 HL

Website: www.ecl-online.de

Telephone: +4945023069990

VAT Taxpayer’s Identification Number: 22 291 04517

Person responsible for content: Jörg Ullrich

Service/Complaints:

E-mail: service@smart-express.eu

Telephone: +4945023069990

Call charges: local rate (mobile rates vary)

Opening hours:

Daily (except Saturday/Sunday, holidays) from 09:00 to 15:00

Information in accordance with EU Regulation No. 524/2013 and § 36 of the Act on Alternative Dispute Resolution in Consumer Matters:

According to EU Regulation No. 524/2013 on online dispute resolution for consumer disputes, disputes between consumers and companies in connection with online sales contracts or online service contracts are to be settled through an online platform from January 9, 2016. The platform of the EU Commission for online dispute resolution can be found at: http://ec.europa.eu/consumers/odr

We do not participate in a dispute resolution procedure in a consumer arbitration board.